Service Assurance Platform
High-precision, standards-based service assurance across every business service, from continuous monitoring to root-cause analytics
Implementing RAD's Service Assurance Platform Solution
The Challenge
Providers need high-precision assurance and visibility across every business service, including application-aware testing for the ones that are business-critical or customer-facing, without stitching together disconnected tools.
Our Approach
Correlate high-precision Layer 2 and Layer 3 measurements from probes and access devices across the network, running standards-based service activation testing alongside continuous active and passive monitoring.
Your Benefit
Granular analytics and reporting for faster troubleshooting and root-cause analysis, with proactive fault detection before issues affect customers.
How It Works
Probes deployed across the network continuously collect Layer 2 and Layer 3 performance measurements, which PULScore correlates centrally to calculate service availability metrics, run standards-based SAT, and present the results through interactive dashboards for SLA management and root-cause analysis.
Service Assurance Platform Solution Highlights
Assurance, visibility, and insights across every service.
Measurements for latency, jitter, packet loss, and bandwidth utilization.
Service activation testing (SAT).
Active and passive monitoring for ongoing SLA assurance and proactive fault detection.
Performance testing to assess the quality of business-critical and customer-facing services.
Analytics and reporting for faster troubleshooting and root-cause analysis.
FAQ
SAT is a standards-based test performed when a service is turned up, and periodically thereafter, to verify it meets its SLA before and during live operation. It's part of the platform's continuous active and passive monitoring.
The platform combines PULSensor Virtual measurement probes, ETX-2/ETX-2i Ethernet access devices, MiNID network interface devices, and the PULScore monitoring and SLA management system.