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North America
Support Hotline: 800-444-7234 or 201-529-1100, Option 3 M-F, 9am - 6 pm EST
Email: [email protected]
RADcare Premium Customers: 833-RAD-DATA (723-3282) 24x7x365
International
Support Hotline:
- Israel: +972-3-645-9469
- India: +91-22-49388900
- Backup call center: +972-3-577-4124
Email: [email protected]
RADcare Premium Customers can also open tickets on https://support.rad.com
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Get the latest versions of installation and operation manuals and reference guides for your RAD products.
RADcare Services
With RAD's service & support you can choose the level of engagement that is right for your business.
RADcare Services
RADcare service plans allow our customers to benefit from real-time service guidance, planning and preventive maintenance. RADcare Global Services provide expert consulting and troubleshooting assistance, online tools, regular training programs, and various equipment coverage options – all designed to enable seamless installations and faster service rollouts. Service and support is available through a network of more than 250 highly professional, certified RAD partners, distributors and system integrators located in more than 100 countries.
RAD’s International Technical Seminar, Tel Aviv
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RADcare Online
The RADcare Online portal provides you with all the tools you need to quickly submit, review and expedite your requests for technical support. You can manage the full life-cycle of case handling: case creation, search and update of cases, and case resolution.
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