Customer Case Studies
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RAD Provides Performance Monitoring Solution for Sunrise Telecom’s Mobile Network
Sunrise, the second-largest mobile operator in Switzerland, has decided to deploy RAD’s adapted and customized Service Assured Access solution to help control the performance of its mobile backhaul network.
With over three million customers nationwide, Sunrise also offers fixed-line, IPTV, internet connectivity, as well as business and IT services to enterprises, in addition to its mobile offerings, which now include both LTE and LTE-Advanced (LTE-A, or 4G+). Much of this IP traffic is transmitted over microwave, which adds latency and jitter and can result in packet loss. For that reason, Sunrise sought a flexible, cost-effective performance monitoring solution that would ensure both quality of service (QoS) across all network segments and guarantee end-to-end quality of experience (QoE) for its customers.
Full TWAMP is critical
Such a solution would have to enable the network operations center (NOC) to monitor the quality of the traffic transmitted to and from mobile base stations. The relevant analytical data would be collected in performance monitoring controllers and delivered to an existing software package that displays the data at the NOC. Most critically, however, was that the existing networking uses full TWAMP monitoring to measure latency, jitter, and packet loss performance parameters, so the solution would have to as well. For those reasons, Sunrise selected RAD’s performance monitoring overlay solution as an add-on to its existing network. “The RAD solution allows us to constantly monitor service performance and solve issues before they turn into problems that affect our customers,” stated Dragan Ciric, Senior Manager Transport Network at Sunrise. “For detected issues, we are able to segment the problematic service path, measure the performance on each segment and in this way quickly identify the root cause. Moreover, the solution supports full TWAMP and the newer TWAMP Light in a single device, which enables more flexible monitoring while simultaneously reducing capital expenses.”
Proactively monitor and isolate faults across mobile operator backhaul network, third-party carriers’ leased lines and microwave chains
RAD’s Service Assured Access (SAA) solution, comprised of PM Controllers and MiNID miniature programmable NIDs
What They’re Saying
"The RAD solution allows us to constantly monitor service performance and solve issues before they turn into problems that affect our customers."
Dragan Ciric, Senior Manager Transport Network at Sunrise
"RAD’s SAA solution provides deep visibility throughout the transport network, along with intuitive graphs and reports to enable quick remedial action where and when it is necessary."
Frank Möbius, Sales Director for German, Austrian, Swiss, and Nordic Service Providers at RAD
Simplifies configuration, provisioning, monitoring, and managementl
RAD’s performance monitoring (PM) solution is comprised of the PM Controllers and the unique MiNID – a field-programmable miniature Layer 2/ Layer 3 network interface device (NID). Sunrise placed the PM Controllers at central sites, where they collect data. The MiNIDs are placed at intermediate measurement points and multiple eNodeBs, where they can also be utilized to conduct testing between eNodeBs. Configuration, provisioning, monitoring, and management of the operator’s network and services can be performed by the RADview network management suite or by any interoperable third-party analytic tools. In this particular case, Sunrise successfully integrated the RAD solution into their existing data network monitoring and provisioning system.
“Sunrise can now identify and segment performance degradation for its mobile backhaul services,” notes Frank Möbius, RAD Sales Director for German, Austrian, Swiss, and Nordic Service Providers. “RAD’s SAA solution provides deep visibility throughout the transport network, along with intuitive graphs and reports to enable quick remedial action where and when it is necessary.”
- End-to-end performance monitoring
- High scale capabilities
- PM data collection
- Intuitive graphs and reports
- Easy-to-deploy overlay solution
- Interoperability with existing equipment enables quick, easy integration
- Enables testing between multiple eNodeBs
- TWAMP and TWAMP-light support in one device reduces CapEx
The ETX-2 is MEF Carrier Ethernet 3.0-certified for E-Line, E-LAN, E-Tree, and E-Access services, as well as delivering TDM pseudowire over packet networks. Supporting high capacity service provisioning per EVC/EVC.CoS, flexible classification and H-QoS traffic management, it also performs accurate and scalable service testing and performance monitoring. The ETX-2 is supported by RADview management and enables a variety of protection mechanisms. It also offers NEBS-compliant and environmentally hardened enclosure options.
Part of RAD’s vCPE Toolbox portfolio, the MiNID enriches the Service Assured Access offering with software-defined functionalities for enhanced demarcation, remote monitoring and fault isolation, as well as remote packet capture and micro-burst measurement capabilities. MiNID also provides instant upgrades for legacy switches and routers, as well as for vCPE platforms and COTS servers. This helps service providers, mobile operators and wholesale carriers introduce new services quickly and with better quality of experience (QoE) while increasing operational efficiency and lowering costs. Remotely managed via CLI, web interface and SNMP, it features zero-touch provisioning for fast and simple installation and does not require dedicated training.
The PM Controller uses a wide variety of standard tools to provide deep visibility into network and service performance and to ensure optimal quality of experience in LTE/LTE-A networks, typically characterized by rapid small-cell deployment. Part of RAD’s Service Assured Access offering, the PM Controller works opposite routers, switches, mobile base stations, or third-party responders, as well as opposite RAD’s ETX and MiNID NIDs. As a non-disruptive add-on, the PM Controller is an ideal solution for existing heterogeneous networks. It enables top line PM and testing in a dynamic environment regardless of the capabilities of the underlying installed base.