RAD is a global leader for telecom access solutions. As an industry pioneer for over 40 years, RAD reliably supplies worldwide communications service providers and critical infrastructure operators with best-of-breed Ethernet access devices, industrial IoT gateways, 5G xHaul, and Operational WAN solutions. Offering always-on connectivity from anywhere, along with data-driven, AI-powered actionable insights, RAD is distinguished for its supply-chain stability, which outsteps the market in delivery times. Founded in 1981, RAD serves as the anchor of the $1.6 billion RAD Group, an umbrella of independent companies that develop diverse networking and data communications solutions.

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System Engineer / Pre-Sales - Europe

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System Engineer / Pre-Sales - Europe (French/English)

RAD Data Communications Ltd. is looking for a System Engineer to support our European sales efforts for a wide and innovative portfolio.


Roles and Responsibilities

  • Leading, creating and managing all technical end-to-end offerings for customer response documents and relevant projects - RFI, RFP, RFQ
  • Management of all customer interface technical engagements activities - meetings, trials/proof of concepts, demos, road shows, etc.
  • Capture customer requirements, define relevant use cases, work out a corresponding list of required features and capabilities and convert use case/features into test cases/test plans.
  • Validation of use case(s) by staging and demonstrating them in RAD labs and/or customer site(s). Convince the customer technical representatives that RAD can provide them the best technical solution.
  • Occasionally help troubleshoot and problem-solve customer support requests when issue appears to be network-design related, working closely with the engineering teams to resolve issues.
  • Support in defining and specifying high and low-level network design solutions
  • Work with multiple points of contact, mainly product managers and (technical) project managers to ensure support requests are solved in a timely manner
  • Ongoing responsibility to execute technical updates to the region customers and partners - roadmap, feature set, applications, customer success stories, vertical applications.
  • Full knowledge base and understanding of region market behavior covering all RAD segments/solutions – competition, standards, technology, requirements etc.


Desired Skills & Experience

  • Expert knowledge of Packet Switched Networks, site surveys, requirements gathering, deployment challenges
  • Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLANs, etc.
  • Knowledge of SDN/NFV architecture and concepts
  • Proven record of accomplishment of 5-10 years in a system engineer technical role (solutions architect, systems engineer, sales engineer, etc.)
  • Knowledge of sales cycle, strong verbal and written communication skills, and proven negotiation techniques
  • Great relationship building skills, tenacity, resilience and presentation skills
  • Strong organizational skills with the ability to multi-task and set priorities
  • Ability to travel 50+%
  • BS or MS degree in computer science, computer engineering or related discipline
  • Full command of French and English (written and spoken) - a must
  • Knowledge of any other European language - an advantage



      Diploma degree preferred



RAD Europe

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