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Monitoring Critical Enterprise Communications with Full Service and Network Performance Visibility
Large enterprises often contract service providers for WAN connectivity services that require certain performance guarantees to support mission-critical applications, such as financial transactions, video conferencing and real-time file sharing over leased Ethernet circuits. As service providers do not always offer committed service level agreements (SLAs) for circuit quality and reliability, organizations across a wide range of industries, including utilities, healthcare, insurance, and finance, must be able to independently measure the quality of their communication links, to ensure it hasn’t degraded – a risk that may adversely affect their operations, lead to loss revenues and increase the workload in the enterprise’s IT department. In cases where the service provider does commit to an SLA, a performance monitoring solution will help the enterprise claim the penalty fees it is entitled to under the agreement, if and when such degradations occur.
RAD’s Service Assured Access for the Enterprise
RAD’s Service Assured Access (SAA) solution provides enterprises with advanced service visibility by measuring reliability and consistency to deliver proof of SLA violations. The SAA portfolio includes the following key elements:
MiNID, RAD’s unique field-programmable Layer2/Layer 3 service assurance probe, is available as an SFP sleeve and in a standalone enclosure that can also act as coper/fiber media converter. As an SFP-sleeve probe, it plugs into SFP ports of network switches and routers to measure and report real-time network and service performance.
ETX-2 is an actuator for performance management and statistics collection of SLA-based Ethernet and IP business services. As a central site solution, it ensures true cost/performance optimization with a variety of form factors, capacity options, interfaces, functionalities, and enclosure types.
RADView - Performance Monitoring Portal enables real-time and ongoing monitoring of Ethernet and IP service performance by collecting KPI (key performance indicator) data from the other RAD devices that comprise the solution. It contrasts that data with SLA guarantees - a critical component of premium MEFbased carrier services to enterprises.
Together, these devices allow the enterprise to verify the service performance which they pay for, identify SLA violations to collect penalties and renegotiate their service package to improve QoE (Quality of Experience) and/or price.
- Financial institutions
- Stock exchanges and
- brokerage houses
- Insurance companies
- Hospitals and clinics
- Government organizations and municipalities
- Providers of PMaaS (Performance Monitoring as a Service) to enterprise
- Air traffic control
- Utility backhaul networks
Typical Use Cases
Private networks connected over service provider infrastructure using VPN or Internet access
- Cloud services
- Mission critical networks
Comprehensive performance monitoring suite for Carrier Ethernet and IP SLAs
- Fast and simple installation, does not require dedicated training
- Zero-touch provisioning and remote management
- Fit any available media and network connection
- RADview PM Portal for ongoing performance reporting and immediate detection of service
The ETX-2 is MEF Carrier Ethernet 2.0-certified for E-Line, E-LAN, E-Tree, and E-Access services, as well as delivering TDM pseudowire over packet networks. Supporting high capacity service provisioning per EVC/EVC.CoS, flexible classification and H-QoS traffic management, it also performs accurate and scalable service testing and performance monitoring. The ETX-2 is supported by RADview management and enables a variety of protection mechanisms. It also offers NEBS-compliant and environmentally hardened enclosure options.
Part of RAD’s vCPE Toolbox portfolio, the MiNID enriches the Service Assured Access offering with software-defined functionalities for enhanced demarcation, remote monitoring and fault isolation, as well as remote packet capture and micro-burst measurement capabilities. MiNID also provides instant upgrades for legacy switches and routers, as well as for vCPE platforms and COTS servers. This helps service providers, mobile operators and wholesale carriers introduce new services quickly and with better quality of experience (QoE) while increasing operational efficiency and lowering costs. Remotely managed via CLI, web interface and SNMP, it features zero-touch provisioning for fast and simple installation and does not require dedicated training.
The RADview features a network element manager, end-to-end service manager for Carrier Ethernet services, performance monitoring portal for ongoing monitoring of Ethernet and IP services, D-NFV orchestrator for virtual machines and application services at the customer edge, and a network planner for resource optimization and capacity planning.
Featuring client/server architecture with multi-user support, RADview provides intuitive graphic representation of network clouds, links, nodes, end-to-end services, and network status indication. Fully ITU-T FCAPS compliant, it offers security management supporting user access profiles and allowing network partitioning.