views of problem areas affecting service quality, across the entire traffic path
Your Network's Edge®
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This subscription-based service offer meaningful insights to service providers and their L2 business customers. Unlike other network diagnostic tools, RADinsight harnesses EAD/NID data for network traffic analysis, providing CSP operators, enterprise customers and end users an end-to-end view of their network for fault isolation, increased productivity and a means to validate ethernet service level agreements.
long, service-affecting fault isolation procedures
hardware or software upgrade needed
to contextual, meaningful insights and history data
RADinsight PM performs networking traffic analysis for network troubleshooting and network management. Its intent-based networking insights for service providers and their L2 business customers works by harnessing EAD/NID data.
Networking connectivity problems reported to customer care call centers are usually outside the CSP scope of responsibility. With RADinsight, network call center issues (outages, dropouts, delays, low speed, VoIP quality, etc.) are addressed at the service desk level, saving CSPs on support-ticket OpEx by immediately determining the source instead of needing to escalate to tech support, require a truck roll or unnecessary CPE replacement, or even approach the vendor.
You'll simplify customer support workflows by shortening support calls, reducing the number of repeat calls, and combating the need to escalate ticket resolution.
How It Works
As a subscription-based SaaS, RADinsight PM offers actionable insights to increase telecom network management productivity, and customer satisfaction. When looking for network performance monitoring tools, this netflow traffic analyzer benefits CSP customer care centers, enterprise business customers, and end users. RADinsight PM uses AI-powered analysis that is intent-based and autonomous, providing end-to-end network visibility solutions by harnessing user traffic samples and KPIs collected from RAD EADs, presenting them as contextual user and service data. In doing so, RADinsight also displays historical data and operational recommendations in a relatable fashion.
Both CSPs and enterprise customers can diagnose performance on the network, and enterprises can validate CSP internet and ethernet service level agreements via a self-service portal.
The ETX-2 is MEF Carrier Ethernet 3.0-certified for E-Line, E-LAN, E-Tree, and E-Access services, as well as delivering TDM pseudowire over packet networks. Supporting high capacity service provisioning per EVC/EVC.CoS, flexible classification and H-QoS traffic management, ETX-2 offers accurate and scalable service testing as an RFC2544 test device as well as performance monitoring. The ETX-2 is supported by RADview management and enables a variety of protection mechanisms. It also offers NEBS-compliant and environmentally hardened enclosure options.
The ETX-2i provides MEF 3.0 demarcation and aggregation over any access, including over LTE/broadband. Its FPGA architecture flexibly adapts to future customer needs.