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Senior Technical Support Engineer

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Position responsibilities:

• Support customer evaluations of RAD solution using product and industry technologies;

• Provide technical support to customers experiencing problems with company’s product;

• Conduct customer training of RAD solution of configuration, troubleshooting and best practice.

• 30% travel required to client sites to provide onsite support. 

• Must possess a Computer Science and Mathematics undergraduate degree required.

• 10 years of experience in engineering.

• Expertise of Carrier Ethernet, virtualization, Operating Systems, RADs proprietary virtualization machine

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