RAD customers receive service and support through a network of more than 250 highly professional, certified RAD partners, distributors and system integrators located in more than 100 countries. The partner in each locality serves as the immediate point of contact for all inquiries about installing, configuring and operating RAD products.
RAD customers can benefit from enhanced support services by subscribing to one of the RADcare packages described below. RADcare service options include download access from the RAD database, and 4 levels of interactive support packages provided by RAD partners and backed by the technical support staff at company headquarters.