Proactive project management by RAD’s PMI-certified professional project management staff ensures that your project will have a timely and smooth implementation from the planning stage through project completion.
Once you’ve decided to purchase RAD products, RAD’s project management program can help you maximize the value of your capital investment all along the project life cycle.
RADcare project management service
On receipt of your services order, a project manager is assigned to coordinate all project activities within RAD and to serve as a single point of contact for you to promptly handle and resolve questions and issues that might arise. Moreover, the project manager is trained to use advanced risk management techniques to identify and avoid potential conflicts and issues before they become problems. Project managers conduct periodic meetings with all the project teams to ensure seamless communications throughout the life of the project. In addition to following up on all action items and issuing regular progress reports, the project manager defines test procedures and manages your specific project configuration and documentation.
Rely on RAD! We can produce a full acceptance test procedure, covering factory and application acceptance, ensuring that the products meet your application needs so that your entire network can be certified before sign-off.
Holding your own stock during a phased installation can prove to be expensive and inefficient. RAD can help by providing staging and pre-configuration services that can ensure that the expected equipment reaches the right site on schedule, fully configured and tested for smooth installation per specific site needs. The staging service includes a complete documentation pack for each site.
Site engineering service
This encompasses system configuration review, site consultation, detailed installation specification, equipment inventory lists, and site boilerplate generation for smooth error-free deployment.
Most large end users have specific tasks allocated to specific teams. Where these tasks are a small subset of the functionality offered by the equipment, and the team involved needs to know only a specific range of commands, RAD produces team-specific instruction lists, allowing for fast run-up of the required knowledge and avoiding the waste of resources caused by needlessly forcing engineers to wade through detailed user-manuals. This optional service can include design and production of “short-form” manuals, a boon to the technician in the field.
Many organizations are looking to outsource their ITC activities to cut costs and better focus on their main line of business. RAD offers a range of on-site services that take the risk out of outsourcing network set-up and management – and enable you to realize your budgetary objectives. Although most are pre-packaged for your convenience, RAD is flexible enough to tailor a proposal to cover your specific requirements. To aid in your outsourcing decision.
Following the decision to implement a new network or to upgrade an existing infrastructure, a site survey is required to ensure that the infrastructure meets the requirements of the new network. A site survey starts from the basics and fully documents the installation requirements for your system. Fully documented, your system becomes easier to maintain and future changes are simpler to implement.
Encompassing site inventory planning, installation, build, and site documentation, professional installation avoids commissioning problems, and in the case of future network growth, provides a standard framework that all new equipment can fit into.
RAD’s experience in commissioning networks brings you the peace of mind that all ITC managers are looking for. From the design of the commissioning procedure through to complete implementation, customized testing and acceptance, the RAD commissioning experience will ensure smooth take-up of your network.
NMS installation and administration
NMS (network management system) installation is a highly complex task, as the management software must interface with every other element in the network. With the wide variety of options open to the end user, RAD is happy to offer this service, performed either on-site or remotely. On-site NMS setup can be combined with on-site training (see below), ensuring that the local engineers are able to start using the system from day one. In addition, RAD can offer to administer the newly installed network, registering all the network elements. RAD’s expertise can help you to correctly interface your NMS to higher and parallel management systems.
With many years of experience behind us, we at RAD are confident that you will enjoy learning from the experts. Supplying training on-site cuts the costs of starting the network and shortens the learning curve. Following training on dedicated training equipment, we’ll move you to the real network safely and securely.